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Incident Response Planning

A clear, structured plan means your team knows exactly what to do when an incident occurs. We help you write it, test it and keep it current.

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Be prepared for the unexpected

Act decisively, not under pressure

Cyber attacks are becoming more sophisticated and common, and no organisation is immune. If you are hit, the first hours matter most, and decisions made in a panic often make things worse.

We work with you to create a clear, structured response plan covering who does what, how to communicate, and the steps to contain, investigate and recover from different types of incident.

Rather than reacting under pressure, you'll have the confidence of knowing you're prepared, supported and able to act decisively when it matters most.

Who it's for

Any organisation without a documented, tested plan, and those whose insurers, customers or auditors ask to see one.

Supports compliance

An incident response plan is expected by ISO 27001, IASME Cyber Assurance, NIS2 and many cyber insurance policies.

What's included

A plan your team can actually use

Current state review

We review existing policies, tools, contacts and how incidents are handled today.

Roles and responsibilities

Clear roles for IT, leadership, legal, HR, PR and suppliers, including your MSP.

Playbooks

Step-by-step guides for common incidents such as ransomware, account compromise and data loss.

Communication plans

Who to tell, when and how, including customers, insurers and regulators.

Tabletop exercises

Realistic scenarios to test the plan and build confidence across the team.

Regular updates

We help you keep the plan current as your organisation and threats change.

How it works

Plan, test, improve

  1. Review

    We assess how you would respond today and where the gaps are.

  2. Write

    We produce a clear plan and playbooks with your team.

  3. Test

    A tabletop exercise puts the plan to work in a realistic scenario.

  4. Improve

    We update the plan based on the lessons learned.

Questions

Incident Response Planning FAQs

How long does it take to build a plan?
For most small and mid-sized organisations, a few weeks, depending on how much already exists.
What is a tabletop exercise?
A guided discussion of a realistic incident scenario, where your team walks through what they would do. It tests the plan without touching live systems.
Can this be combined with a retainer?
Yes. Planning and a retainer work well together: the plan says what to do, and the retainer makes sure expert help is ready.
Are you an MSP?

Offer Incident Response Planning under your own brand

Partner pricing, white-label reports, NDAs as standard and no tie-in. We never sell around you.

Let's Talk Security

Be ready before it happens

Book a free call and we'll talk through how prepared you are today.